At https://www.pinechemicals.in, operated by Tradeasia International Pte. Ltd. ("Tradeasia", "we", "us", or "our"), we are committed to protecting the privacy and personal information of our visitors, customers, and business partners.
This Privacy Policy explains how we collect, use, process, store, and protect personal data in relation to our distribution of pine-derived chemicals (including gum rosin, gum turpentine oil, tall oil products, and terpene derivatives), as well as industrial chemical consultations, technical inquiries, and bulk supply arrangements.
Tradeasia acts as the Data Controller responsible for processing personal data in accordance with India's Digital Personal Data Protection Act, 2023, the Singapore Personal Data Protection Act (PDPA), and other applicable data protection requirements.
By accessing or using our website and services, you acknowledge and agree to the practices described in this Privacy Policy.
As a B2B industrial chemical platform, we may collect the following categories of information:
Name
Job title and position
Company name
Business email address
Phone number
Corporate address
Country of operation
Industrial facility information
Product inquiries and requirements
Pine chemical specifications
Intended applications, such as adhesives, coatings, inks, resins, and other industrial uses
Technical requirements
Production volume information provided by customers
Quality documentation requests
Technical specifications and supporting documents
When you create an account or business profile, we may collect:
Company registration information
Business identification details
Tax-related information
Relevant business certifications
When you browse our website, we may automatically collect:
IP address
Browser type and version
Operating system information
Internet Service Provider (ISP)
Referral URLs
Date and time of access
Website navigation information
We collect information through:
When you contact us through:
Website contact forms
Phone calls
Business inquiries
we may collect your name, company information, contact details, inquiry details, and any attachments you provide.
We may collect technical information through cookies and similar technologies when you visit our website.
Tradeasia uses the collected information for the following purposes:
Processing product inquiries and quotations
Managing sample requests and bulk chemical orders
Supporting industrial supply requirements
Coordinating product specifications and commercial arrangements
Providing product specifications and technical information
Sharing quality documents and relevant product information
Supporting customer application requirements
Responding to inquiries
Providing product updates and technical information
Communicating business-related announcements
Improving website functionality and user experience
Analyzing website performance
Monitoring security and preventing unauthorized activities
Our website uses cookies and similar technologies to:
Understand visitor preferences and website usage patterns
Analyze website traffic and performance
Improve website functionality and user experience
You may configure your browser settings to refuse cookies. However, certain website features may not function properly if cookies are disabled.
Tradeasia does not sell, rent, or trade personal information.
Personal data may be shared, where necessary for legitimate business purposes, with trusted parties, including:
Tradeasia affiliated entities and internal business teams
Logistics and freight service providers involved in product delivery
Testing laboratories for quality verification, where applicable
IT hosting and technology service providers
Regulatory authorities, where required by applicable laws
As Tradeasia operates internationally, personal data may be processed across different jurisdictions. Appropriate safeguards are applied to protect personal information in accordance with applicable data protection requirements.
Tradeasia implements reasonable technical, organizational, and administrative safeguards designed to protect personal data against:
Unauthorized access
Loss or misuse
Disclosure
Alteration
Destruction
Personal data is retained only for as long as necessary to:
Fulfill business purposes
Maintain commercial records
Support ongoing business relationships
Comply with legal and regulatory obligations
Under applicable data protection laws (including India's Digital Personal Data Protection Act, 2023, and Singapore's PDPA, where relevant), and subject to applicable legal requirements, you may have the following rights regarding your personal data:
Right to Access: Request information regarding the personal data held by Tradeasia and how it is processed.
Right to Correction: Request correction of inaccurate or incomplete information.
Right to Withdraw Consent: Withdraw consent for certain processing activities, including marketing communications.
Right to Request Deletion: Request deletion of personal data, where applicable.
Right to Object or Restrict Processing: Request restriction of certain processing activities.
Right to Grievance Redressal: Have your privacy concerns or complaints addressed promptly by our designated contact.
To exercise your rights, please contact our Data Protection Officer.
Our website may contain links to third-party websites.
Tradeasia is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing their privacy policies before providing personal information.
Pine Chemicals India is intended for business customers, industrial users, and professionals involved in pine-derived chemicals, rosin products, terpene derivatives, and related industries.
We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Tradeasia may update this Privacy Policy periodically to reflect changes in:
Business practices
Technology
Legal requirements
Data protection standards
Any updates will be published on this page with the revised "Last Updated" date.
For questions regarding this Privacy Policy or to exercise your data protection rights, please contact:
Pine Chemicals India Kanakia Atrium 2, 5th Floor, 503/504, Andheri-Kurla Road, Andheri East, Mumbai – 400093, India
Website: https://www.pinechemicals.in
Email: india@chemtradeasia.com
Phone: +91 22 6123 1800
Parent Organization: Tradeasia International Pte. Ltd.
Email: india@chemtradeasia.com
